Covid-19 Store Policies | Burnetts Country Gardens

Covid-19 Store Policies

COVID-19 Guidelines


Staff and customers will be required to wear a facemask as per the governor’s executive order.


Upon entering the store, wash hands in our entryway sink (the best option) or use the provided hand sanitizer.


All guests and employees must practice social distancing of at least 6 feet from any other person in the same greenhouse, aisle, outdoor space or at the checkout.  Some of our shopping aisles are now marked as one way, please follow the arrows.


When possible we ask that no children or pets visit the store at this time.


CREDIT/DEBIT TRANSACTIONS ONLY AT THIS TIME. No cash or checks accepted at this time.


All sales will be final.  No returns accepted at this time.  Trees and shrubs will still fall under our no hassle guarantee.  *If you have a return that falls under our no hassle guarantee policy please send us an email at or give us a call so we can work with you on it.


Please come prepared with a list and a plan like you would going to the grocery store.  We are working with a reduced staff but will still do our best to help you from a distance. 


 At this time our staff will not be able to look at your photos on your cell phone so if you have photos you would like to talk about with them please send them to our email address so we can access them from afar. 


Our restrooms are currently closed to the public.